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I cancelled/returned my order but I’m still waiting for my refund

Still waiting for your refund after cancelling or returning an order? Don't worry, we'll make sure you get it. 

But first, have you checked the order's status?

  • Submitting a cancellation request or shipping your order back to the seller is not enough to get a refund. 
  • The cancellation request has to be approved by the seller or by Vinted; once approved, the seller has to confirm receipt of the item return via the Vinted app.
  • Once the seller confirms, we'll process your refund within 24 hours and you should see it in your bank account a few days later. 

Remember that it can take 5–10 business days for a refund to be deposited into your bank account. Time varies by bank and it may take longer if the refund was processed on a weekend or a public holiday.

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