Our goal is to provide you with a safe and secure buying experience. To be able to do that, we will automatically apply to your cart a Buyer Protection Fee for Buyer Protection services, which consists of:
- a fixed amount of $1.10. This will be applied to the overall transaction. This means that even if you buy several items from multiple sellers at the same time, you only pay the $1.10 once.
- a variable amount calculated as 5% of the price of the items in your cart. When you buy items from multiple sellers at the same time, the 5% will be applied to the price of each item, for each seller.
The formula of the Buyer Protection fee will be displayed on the item's page and the total fee amount will be clearly displayed at the checkout, so there are no surprises.
Additional taxes on the fixed and variable parts of the Buyer Protection fee may apply. These vary per province and are calculated during checkout, once you have confirmed your billing address. You will receive an invoice with the detailed breakdown of the fees and taxes after your order is completed.
If your item does not arrive, or if it arrives damaged or truly not as described, we refund you including whole or part of the Buyer Protection fee (depending on the items not received or returned). Read about all the benefits of paying through Vinted and accessing our Buyer Protection service here, as well as what is refunded in our Refund Policy.