Buyers can leave you a review after the order has been finalized. This can be useful for other buyers and for the sellers as well: consistently positive reviews encourage users to buy from them.
You can see your average star rating in your closet. Click on the number next to it to see all reviews and buyer comments.
You can’t reply to a review, but you can always contact the buyer via chat to thank them for the review or ask for clarifications if needed. The buyer can edit their review at any time.
If you’re not happy with a review, keep in mind that we will only remove it if:
- It’s deceptive
- It contains personal information
- It uses offensive, discriminatory, or obscene language
- The review is about a return request rejected by Vinted