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Why are my items showing as Verification pending?

When you list an item for the first time, you will need to complete a verification process, which includes providing your full name and date of birth (as shown on your ID), as well as your home address.

This step is required before your items can be activated and available for sale. Until then, your items are showing as Verification pending and buyers are not able to purchase them. 

To finish the verification process, you can go to your closet and click on Complete verification. You can also go to My account in your settings.

Read more about issues with email activation, or identity verification.

As per our Terms & Conditions, minors are allowed to register on and use our platform only under the supervision and agreement from their parent or legal guardian (adult). So if you are still a minor, please make sure your parent or legal guardian is the one completing the verification process.

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